The world tumbles forward with unstoppable force. Are you keeping up? With the pressures of “always on” technology and increased workloads, people make ineffective choices in choosing the correct channel for communication. Sometimes, like being taught how to listen, I wonder if people even consider the most effective channel – or have a framework to […]
TPV: The Key to Productive Productivity
The difference between hugely successful people and the ones who want to be successful is focused execution – on the right priorities. After all, I’ve never met a person or business who sets out to fail. Have you? Hugely successful people fully understand the concept of “TPV.” Let’s face it: In a fast-paced world, there […]
Why I Deleted Facebook from my iPhone
I deleted Facebook from my iPhone. Now, I didn’t give up Facebook. I’ll just be engaging with it on a less frequent and more intentional basis – on my computer. When I had the idea to disconnect mobile, I was surprised when I started paying attention to my usage: Taking a peek before I got […]
Repurposing Content for Authority Pages
Developing remarkable content is no easy task. But, what if we could take existing content and present in a a new way that completely changes the value proposition for the customer? This would be a great thing, right?
Email Marketing Firm, Spamming for Business?
Total Send sent me a spam message this morning pitching their email service. Does anyone see the irony in such a pitch?
Why Recency is the Best Indicator of Outsourcing Success
I was interviewed by Steve Bynghall and Ross Dawson for an upcoming book on outsourcing. During the interview, I was asked about how we select our candidates. During my response, the concept of “recency” developed as the most important indicator of outsourcing success. Steve hadn’t heard that insight before, so I thought I would share that concept.
Fiverr Project Status Update
Alright, I wanted to check back in with an update on Fiverr.com. I’ve run a few projects on there and each of them with success. Now, nothing I was doing was timely, so even though two projects delivered late, it did not impact the quality of the work or the experience.
Prescription for Anaemic Open & Click Rates
Last night, I received a text message from a client that runs a real estate industry trade group website. I’ve helped them figure out the “Owner’s Manual” part of operating their website and they’ve been great to work with on their project. Tom’s text read: “What is an average open rate for email campaigns? What […]