I was interviewed by Steve Bynghall and Ross Dawson for an upcoming book on outsourcing. During the interview, I was asked about how we select our candidates. During my response, the concept of “recency” developed as the most important indicator of outsourcing success. Steve hadn’t heard that insight before, so I thought I would share that concept.
“It” Almost Crushed My Outsourcing Business
January 13, 2011 by Leave a Comment
One of the most difficult lessons I encountered while learning how to successfully outsource was explaining what I wanted in plain, simple, 3rd grade English. No matter how elementary a tact I took, many workers simply wouldn’t get “it.”
